Partner
Hospitality
MIMS caters for clients that demand the highest standard in Hospitality management. MIMS provides advanced features to ensure adherence to the highest standards of property security, customer service excellence, as well as world class facility management. MIMS Hospitality solution assists in increasing staff efficiency, customer satisfaction and lowering the total cost of operations expenditure.
Lost & Found Management
MIMS provides a complete lost & found solution for large hospitality organizations and corporates. MIMS lost & Found includes an exhaustive list of features to empower organizations to efficiently
mange this cumbersome task.
Comprehensive hotel security management
MIMS provides a comprehensive solution for managing hotel security. Connect and monitor surveillance cameras, manage property patrolling, life safety systems inspections as well as a full suite incident management capability.
Report & Dispatch Maintenance tasks to staff and monitor progress
Create & issue tasks for differrent personnel such as maintenance, technicians or room inspections including customizable checklists to ensure procedure compliance. Save created tasks & re-issue on demand. Monitor the status of issued tasks, track progress, get notified and know in real time your top performers .
SOLUTION BENEFITS
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Makes functions of Hotel operations seamless for:
Maintenance crews
Security Staff
Customer Service
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Allows real performance measurement of field personnel
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Enhances work force efficiency
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Eases procedure Compliance
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Track employee work progress & location in real time
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Eliminates manual paper work
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Quick capture of customer insight information and secret shopper.
Run meaningful analysis to better understand customer needs
MIMS Dashboard & MIMS reporting engine provides a powerful tool to understand your customer from captured analysis information. Use the information to notify staff immediately of special instructions for a customer right on their mobile device. Conduct secret shopper inspections and get real time insight.
Search for spare part, update duty rosters & connect on demand
MIMS flexible platform can integrate with stock management systems to inform field personnel of spare part availability & location. MIMS allows personnel to know changes in shifts and connect with their management from the convenience of their mobile device.